Laser Hair Removal Machine Repair

Laze&Amaze Laser Hair Removal Machine Repair Programme

There are lots of benefits to outsourcing your repair needs to a professional like at Laze&Amaze. You will receive professional repair and service for an affordable price.

We work on a vast range of equipment, but unfortunately, we do not service higher-end devices such as Candela & Soprano, we would recommend contacting an authorised repair agent for these.

We do specialise in repairing low, mid and early high end devices which have but not limited to the following issues:

Chinese Manufacturers - Laser Hair Removal Machine Repair

Our professional opinion is that some Chinese manufacturers are amazing and others can lack lustre. Customer support is not always a priority when dealing with UK-based salons or clinics who purchase a couple of machines, when there is good customer support they will expect you as an owner/operator to carry out these repairs. This is not acceptable!

 

When you mix in time zones, 2nd language translations, time for parts, problem-solving and time not using your device to make a profit, it all becomes too much of a headache.

 

Here at Laze&Amaze, we have the solution for you, we take the pressure off you as an owner/operator allowing you to do what you do best. 

Here are some of the benefits of the Laze&Amaze repair programme:

Manufacturer Contact

We have existing relationships with a lot of Chinese-based manufacturers, they take us seriously and are more of a priority.

We communicate with them on your behalf, through fault finding, warranty & price negotiations, shipping times etc.

 

Authentic Parts

Since we have these relationships we can source you authentic parts for your machine, in some cases upgraded parts.

 

Ease Of Repair

We operate a 2-tier repair programme which depends on your budget and time frame, it’s really simple.

We come to you

  • It costs you more money (if it’s not covered under your manufacturer’s warranty) but you can carry on with your business.
  • Depending on the fault, the engineer may require the equipment to be brought back to the service department.

You come to us

  • Costs you less money (again not an issue if it is under the manufacturer’s warranty)
  • Higher probability for the repair to be carried out same day as all stock and tools are in the service department.

 

Transparency

As you understand none of the services from Laze&Amaze are free and there is a cost of service, but we offer affordable and effective services for clients. Offering you value for your money, giving you the ability to keep your business operating with as little stress as possible.

Repair Request Questions

Our aim is to provide you with the simplest and fastest way to get your fault dealt with and repaired. To do so we need certain criteria for information which can all be sent via the WhatsApp links on this page, some of the questions which need answering are below:

  • Who is the manufacturer?
  • What was the date of purchase?
  • What technology is the device? (i.e. if hair removal is it an IPL, Diode Laser etc.)
  • Can you explain what is the nature of the issue?
  • How long has this issue been happening?
  • Has the machine had repairs previously? If yes what was the repair for?
  • Have you requested support from the manufacturer?
  • What was their diagnosis?
  • Can you send photos and videos of the issue?

What Repairs Do We Specialise in?

Laze&Amaze have vast experience in operating and repairing a range of beauty machines and technologies, which include but are not limited to:

  • Electrolysis Machine Repair
  • Diode Laser Hair Removal Machine Repair
  • IPL Hair Removal Machine Repair
  • Laser Hair Removal Machine Repair
  • IPL Machine Repair
  • Replica Soprano Machine Repair
  • Tattoo Removal Machine Repair
  • Nd:YAG Machine Repair
  • EMS Machine Repair
  • HiFU Machine Repair
  • Fractional Microneedle Machine Repair
  • Radio Frequency Machine Repair
  • HydroFacial Machine Repair
  • IPL Handset Repair, Parts & Replacement
  • Water Flow Sensor Repair, Parts & Replacement
  • Hair Removal Machine Repair, Parts & Replacement
  • IPL Handset Bulbs
  • IPL Handset Optical Filters
  • Nd:YAG Handset Optics & Filters
  • Beauty Machine Water Filters

 

& So much more, it is easier to contact us and talk about what needs you have.

How much would it cost to repair my hair removal machine?

So the answer is not as straightforward as just telling you the price all-inclusive is ‘X’. The reasoning for that is there could be a couple of things wrong or something very simple which isn’t known until the inspection.

BUT again we have tried to add some simplicity and guide prices so you can know the rough costing until you receive a formal quote.

For your equipment to come to the service department will always be the most effective and affordable for you, it is not always the most convenient.

The fees relate too the engineers time, expertise, minor parts and consumables. A majority of the time this is what is required for repairs.

What is not included is items which require a replacement and not typically a repair, such as handsets, circuit boards which cannot be repaired etc.

Light Based Machines
IPL, Diode, YAG & Others
Inspection, repair time, minor parts & consumables
£495

Electronic Based Devices
Hifu, EMS, Fractional Microneedle, HydroFacial, Radio Frequency & consumables
£250

Extra Costs
So if you need an engineer to your premises, it is subject to a call-out charge which will be calculated based on your location and be calculated after the initial phone call.

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